Commitment To Our Customers

As we experience organized growth and expansion, there is one guiding principle that steers our course and that’s our total and unfailing commitment to our customers! Whether it’s your first or 100th call, our customer service team will give you the time you need to answer your questions and provide several options to handle your freight needs. We realize the importance of every shipment, and we go beyond other logistics providers in service level, carrier screening, tracing, and proactive, honest communication.

At defined logistics, there is never a wait to speak to a live person - no complicated or long-winded phone menus. We are always available - even after typical business hours where a defined logistics employee is on-call to help answer any questions you have about your shipment. Go ahead, give us a call now and see for yourself - 888-333-0093.